PRIVACY POLICY

Last updated: 20 September 2026

Unified Self Pty Ltd (ABN 84 649 291 305), trading as iAMconnected (“iAMconnected”, “we”, “us” or “our”), respects your privacy and is committed to responsibly managing personal information collected through our websites, programmes, community, platform and related services.

1. Information we collect

Depending on how you interact with iAMconnected, we may collect information including:

  • Your name, email address, phone number and account details
  • Programme, course and event registrations
  • Payment and transaction information
  • Profile and community information
  • Meditation activity and programme progress
  • Contraction, focus, dream, sleep, recovery or wearable information you choose to record within the platform
  • Messages, support requests and communications with us
  • Information you choose to share during programmes, community activities or live sessions
  • Technical information such as IP address, browser, device and website activity
  • Marketing and attribution information such as referral source, campaign parameters, cookies and conversion identifiers

Some information you voluntarily enter into iAMconnected may be personal or sensitive in nature, including reflections about emotions, experiences or wellbeing.

2. How we collect information

We may collect information when you:

  • Register for a masterclass, programme or event
  • Create or use an iAMconnected account
  • Record activity within the platform
  • Participate in programmes or community activities
  • Contact us or request support
  • Make a purchase
  • Subscribe to communications
  • Visit our websites or interact with our advertising

We may also collect technical, analytics and attribution information through cookies and similar technologies.

3. How we use information

We may use personal information to:

  • Provide access to our programmes, platform and community
  • Administer your account
  • Support your participation in iAMconnected programmes
  • Provide customer and technical support
  • Communicate confirmations, reminders and programme information
  • Process payments
  • Understand engagement and improve our services
  • Measure website and advertising performance
  • Send marketing communications where you have consented or where otherwise permitted
  • Maintain security and prevent misuse
  • Comply with legal obligations

4. Visibility of information within iAMconnected

Private contraction-log content is intended to be accessible only to the member who created it.

Authorised iAMconnected administrators may have access to certain account information, meditation/activity records, activity statistics, messages and support requests where reasonably necessary to operate, administer and support the service.

Community features may display limited information to other participants. For example, meditation leaderboards may display a member name or username together with meditation activity.

Aggregated or combined community statistics may also be displayed within programme or community areas.

We do not make private contraction-log content or personal processing reflections available to other members unless the member intentionally shares that information through a community or programme feature.

5. Programme recordings

Some live programme sessions may be recorded.

Where recordings are provided as part of a programme, access may be restricted to participants in the relevant cohort or programme. Recordings may be hosted using services such as Vimeo or Google Drive and may remain available to eligible participants after the live programme has concluded.

Further information about recording, participation and consent may be provided in the applicable programme terms or participant consent information.

6. Marketing, analytics and conversion tracking

We use analytics and advertising services, which may include Google and Meta, to understand website activity, measure registrations and conversions, and evaluate advertising performance.

Limited website, registration, technical and conversion information may be provided to these platforms for measurement, attribution and advertising purposes.

We do not provide private contraction-log content, personal processing reflections or private support messages to advertising platforms for advertising purposes.

Where required, marketing communications include a way to unsubscribe or opt out.

7. Service providers and overseas processing

We use third-party service providers to operate iAMconnected. These may include providers of:

  • Website and CRM technology
  • Cloud storage
  • Video hosting
  • Email and SMS communications
  • Payment processing
  • Analytics
  • Advertising and conversion measurement

Examples may include GoHighLevel, Google, Vimeo, Stripe and Meta.

Some providers operate or process information outside Australia, including in the United States and other jurisdictions in which those providers operate.

We take reasonable steps in selecting and working with providers that handle personal information.

8. Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Selected sensitive application data — including certain log, meditation, sleep and wearable data — is encrypted in the database and decrypted by the application when required for authorised use.

Access to information is also restricted according to user and administrative permissions.

No method of electronic storage or transmission can be guaranteed to be completely secure.

9. Retention

We retain personal information for as long as reasonably necessary to provide our services, meet legitimate operational requirements and comply with applicable legal obligations.

Where information is no longer reasonably required, we may delete or de-identify it where appropriate.

10. Access and correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

Requests can be made using the contact information below.

11. Cookies

Our websites may use cookies and similar technologies to:

  • Operate website functionality
  • Remember preferences
  • Understand website usage
  • Measure registrations and conversions
  • Improve advertising relevance and performance

Your browser may allow you to restrict or refuse cookies, although doing so may affect some website functionality.

12. Third-party links

Our websites and programmes may contain links to third-party websites or services. Their handling of personal information is governed by their own privacy practices.

13. Complaints and questions

If you have a question or concern about how we handle your personal information, please contact us.

We will review privacy concerns and respond within a reasonable period.

Unified Self Pty Ltd trading as iAMconnected
Email: [email protected]

14. Changes to this policy

We may update this Privacy Policy as our services, technology or legal obligations change. The current version will be published on this page.